Supervision:
Supervision is a process which provides an opportunity
to the individual/supervise e to clarify his doubt, resolve issues at their work
place. Overall the supervision process reduce the risk of burnout, enhance work
performance which ultimately lead to job satisfaction.
Each alphabet of supervision has its own
meaning :
S – Strengthening relationship within
the system
U – ultimately ensure welfare of the
individual /
P – Professional skill developed
E- Enhance work performance / emotional
support provided
R- Reduce risk of burnout
V- Various work/tasks/issues/problems
can be handle.
I – Issues can be comfortably explore /
identification of problem.
S – Stress management/strengthening work
performance / Satisfaction of job increased.
I- Identify training need
O – Opportunity to clarify & resolve
issues
N – New idea & skill incorporated in
the workplace.
Overall the supervision process improve
the quality of work.
How
do you plan and implement your visits for supportive supervision?
At the starting of each month the DAPCU staff prepared
the advance tour/visit plan to various workplace/facilities and submitted to
the same to District AIDS Control Officer (DACO)/ Asst. District Medical
Officer (PH) for approval. After approval of tour plan the DAPCU staff visited
various workplace. DACO also take approval of his tour plan from CDMO and
visits workplace as per plan.
During supervision to various facilities, the consumables,
report formats, IEC materials, testing kits, condoms etc. was also provided to
various facilities as per their requirement.
During visit their record, reports was verified and cross checked and
accordingly feedback was given. During visit the DAPCU staff met the concerned
department heads / other line department staffs for strengthening the work
performance.
Besides these the DAPCU staff identify their
problem/training need/clarify their doubt, provide new idea & try their
best for stress management
of individual staffs. At the end of the month the DAPCU staff submitted
their tour report to DACO/ADMO (PH) and DACO submit his tor report to CDMO for
approval and submit a copy to SACS. Again the problems of different facilities,
discussed at monthly Review cum co-ordination meeting / DHS review meeting and
try their best to
solve the said problems.
What
should DAPCUs keep in mind while undertaking supervision?
·
First give
respect to the individual / supervise e.
·
Promote safety
& well being of the individual / supervise e.
·
Maintain shared
confidentiality.
·
Provide feedback
to the performance of the individual / supervise e.
·
Maintain
profession boundaries.
·
First we collect
information in work done and finish with suggestion to work in future.
·
During
observation of counseling session following points are given more important :
o
Ask the counselor
to take consent from the client before observing the session.
o
Explain the
purpose of observing the session.
o
Assure the client
that the information shared by him/her will be kept confidential.
o
Observe the
session.
o
Thanks the client
o
Let the client to
go.
o
Ask the counselor
about her/his opinion of the session.
o
Then we give
feedback and appreciate the positive aspects of the counselor.
o
In various hot spots accept the client as a worthy person and give respect to the client
and shared information/create awareness etc.
List
a few Dos and Don’ts.
Dos
|
Don’ts
|
·
Establish profession relationship
|
|
·
Speak slowly,
audible tone
|
|
·
Strengthen
relationship within the system
|
|
·
Provide
emotional support
|
|
·
Identify
problem/ training need & resolve issues
|
|
·
Clarify doubt
|
|
·
Incorporated
new idea in workplace.
|
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