DAPCU Dimapur (Nagaland) Response to the Theme : Data Quality

DAPCU Dimapur (Nagaland) conducts monthly review meeting of all the NACP facilities on 3^rd of every month where all the reports are brought by the concern staffs of NACP facilities to review and submit the reports. DAPCU team ensures that all the facilities submit the monthly report in time before entering the data’s in SIMS. During the meeting, preceding months analysis are highlighted where DAPCU team highlights the gaps and achievement of the NACP facilities and in which areas focus should be made to achieve the targets.

During the meeting the NACP facilities submits their hard and soft copy of reports, the DAPCU team cross checks the for reporting errors.

The ICTCs do not enter the data online in SIMS due to non availability of internet facilities/data card in their respective center's and for which the facilities submits the soft copy to DAPCU. DAPCU teams make sure that all data are being captured and entered in soft copy and after proper cross checking the DAPCU team enters and upload the data in SIMS and then forwards it to SACS.

DAPCU staff have also developed the SIMS information details in Excel format where the team enters all the details of hard copies submitted by the facilities where it has become easier for DAPCU to extract the data and records of all the ICTCs and through that format DAPCU does the analysis and highlights to the facilities during the month review meeting and also during the DAPCU review meetings.

SIMS Compilation sheet with all ICTCs

Many a times the DAPCU team has observed while cross-checking and reporting the discrepancies in referral and linkages from TIs to ICTCs in regard to HRGs testing the data reported by the facilities does not tally with the TI Reports. So inorder to have quality, accurate and standard reporting from all the facilities, DAPCU have developed another format in excel sheet to validate Targeted Intervention (TI) to ICTCs referral.

DAPCU developed format to validate TI to ICTC referrals.

The above format have been sent to all the 11 (eleven) TI NGOs in Dimapur district where the TI NGOs reports every month about the HRGs being tested in different facilities. Through that format DAPCU teams can easily identify the referral of TI HRGs tested in different ICTCs and can find out how many HRGs were tested in ICTCs and the same report is being cross checked with the ICTCs report while submitting their monthly report. The same format is being used by DAPCU while going for supervisory visit to ICTCs and TI NGOs in order to cross check with their reports and records.

Another format developed by DAPCU teams is the TI to ICTC comparison mainly to track the HIV positive detected from the TI NGOs. Through this format DAPCU can identify the numbers of HIV positive detected in TI NGOs.

Through all these formats and records maintained by DAPCU, the team can easily identify the discrepancies with the concern facilities and rectify the errors and also helps DAPCU to extract the data as and when required for information and this has also reduced the data discrepancies to a large extent in our district which is consider as the highest HIV positive detection in our state Nagaland.

DAPCU Dimapur (Nagaland) Response to the Theme : DAPCU Led Single Window Model

Describe efforts taken or Planned by DAPCU to increase the number of people availing Social  Benefit Schemes in your district in FY 2016-17.

The DAPCU Led Single Window Model is a one-point access for PLHIVs, CABA and MARPs for availing benefits from existing government social benefit schemes.

In Dimapur district, 32 out of 33 NACP facilities have been oriented on the single window model. DAPCU has set up Help Desks at 25 NACP facilities. A nodal officer has been designated at each Help Desk for providing information about social benefit schemes and assisting clients to avail the schemes.

DAPCU obtained permission from the District Collector to orient all the line departments during one of the meetings organised by the District Planning and Development Board (DPDB). Staff of the Social Welfare Department were also given an orientation by DAPCU on the single window model.

Through the efforts made by DAPCU Dimapur, 200 PLHIVs have been given insecticidal mosquito nets by the National Vector Borne Disease Control Program (NVBDCP). Nutritional support has been provided to seven CLHIVs and 12 affected children through the Integrated Child Development Scheme (ICDS). DAPCU has submitted 106 applications to the Department of Food and Civil Supplies for issuance of Priority Card, which would offer subsidised ration to beneficiaries.

DAPCU Dimapur Response-Supportive Supevision

What according to you is Supervision?

Supervision is an intervention to direct, guide, and monitors the counselor. Identify the problem, providesupport, feedback regarding the performance of the work done, so as to ensure and provide quality care and services and improve capacity and performance.

How do you plan and implement your visit for supportive supervision?

• Identify center wise issues and discrepancies.
• During preparation of monthly work plan discussed with DAPCU staffs, DACO and DIS, and prepare a plan for the visits base on priority.
• Prepare the check list to cross check with the last 3months report to ensure uniformity.
• Discussed with the Medical Officer i/c regarding the observation and findings.
• Provide feedback and suggestion to the counselor for improvement and assistin finding a solution for the problem.

What should DAPCU’s keep in mind while undertaking supervision?

• A plan set of process and use tools such as Checklist.
•  Focused more on inspection and fault finding rather than problem solving to improve the performance.
• Give constructive suggestion to improve work and end with praise and encouragement keeping in mind the issue and challenges faced in different centers which might not same in all.
• If there is any weaknesses identify the causes e.g. lack of training, less understanding of the task etc.
• Capturing major observation.
• Status of stocks and records keeping.
• Linkages and referrals.
• Strengthen the ability of the counselor to work more effectively
• Supportive supervision should result in measurable outcome.

DO’s and DON’T

• Praise what is done well and encourage but don’t discourage.
• Give feedback and suggest for improvement in a respectful way rather than abusive.
• Be affectionate and sociable rather than unfriendly.