DAPCU West Godavari (Andhra Pradesh) Response to the Theme : DAPCU Led Single Window Model

Describe efforts taken or Planned by DAPCU to increase the number of people availing Social  Benefit Schemes in your district in FY 2016-17.

DAPCU led single window service aims to deliver specific benefits to the PLHA / CABA / MARPS communities in the district

The main Purpose for having a single window in NACO led Facilities in the District is to increase the efficiency through time and cost savings for beneficiaries in their dealings with government authorities for obtaining the relevant clearance. In a traditional pre-single-window environment, Beneficiaries had to visit and deal with multiple government agencies in multiple locations to obtain the necessary papers, forms, and clearances.

The beneficiaries of entitlement programs are normally individual citizens but in our case they are marginalized communities who find it difficult to apply for and avail Social Benefit Schemes, and the DAPCU Led Single Window Model is a one-point access for PLHIVs, CABA and MARPs for availing benefits from existing government social benefit schemes.

In West Godavari district, 39 out of 40 NACP facilities have been oriented on the single window model. DAPCU has set up Help Desks at 39 NACP facilities. A nodal officer has been designated at each Help Desk for providing information about social benefit schemes and assisting clients to avail the schemes.

The list of Social Benefit schemes had been listed below in the given table and which was routed through all the facilities in the district.

The following data shows Schemes and Entitlements are applied and sanctioned from April 2016 onward.

S.No	Particulars of Schemes	Applied	Sanctioned
1	Housing Loans	32	0
2	Toilets	76	14
3	Pension (Old Age, ART, Disabled, Widow)	24	0
4	Aam Admi Bima Yojana	6	6
5	PM Bima Suraksha Yojana	50	50
6	PM Jeevan Jyoti bima yojana	57	57
7	Sukanya Samriddhi Yojana	3	3
8	SC Corporation Loans	6	0
9	Nutrition	20	20
10	Legal Services	1	0
11	Education Support	54	0
	Total	329	150

S.No	Particulars of Entitlements	Applied	Sanctioned
1	Ration card	227	8
2	Aadhar Card	141	46
3	Voter's Identity Card	230	0
4	Ration card	7	1
5	Caste Certificate	14	10
6	Income certificate	9	6
7	Birth Certificate	4	4
8	Death certificate	6	6
	Total	638	81

The impact of Social Benefit Scheme was continuously Monitored by the Addl. District Medical and Health Officer (AIDS & Leprosy) Dr.P.Uma Devi MBBS, DPH and Reviewed by the District Medical and Health Officer every month in Medical and Health Review Meets.

Last but not the least the efforts of DAPCU led single widow model will not be successful if we fail to mentioned the Line Department Officers who put their continuous efforts in sanctioning these benefits to the needy and deprived and our sincere gratitude to all the district level officers for making this as a successful model in the district.