DAPCU North (Delhi) Response to the Theme : DAPCU Led Single Window Model

Describe efforts taken or Planned by DAPCU to increase the number of people availing Social  Benefit Schemes in your district in FY 2016-17.

The DAPCU office acts as the single window for social protection for the infected and affected communities. At district level, the DAPCU Officer will take a lead to ensure that People living with HIV (PLHIV), Children Affected by AIDS (CABA) and Most At Risk Population (MARPs) are fully assisted in providing information on various entitlements and schemes, in filling the application through various Help Desks. DAPCU officer plays important roles in submitting the filled in application to various departments, follow-up and its implementation.

The feature of this model is to increase demand for social protection among (PLHIV), CABA and MARPs through Help Desks. In the DAPCU-led model, the various service centres under the NACP at the district like TI NGO, LWS, ICTC, ART, Link ART, etc. will act as Help Desks to facilitate information about the social protection schemes. The DAPCU office will act as apex body in the district to facilitate social entitlements and social protection.

As per the direction from DSACS, DAPCU Staff was deputed at ART Centers in Delhi to facilitate the ADHAR Card Camp at ART Centers. Our DAPCU Team member was deputed at DDU ART Center to facilitate the same. Here he enrolled 165 PLHIV and linked them with ADHAR Card facility.

We have done sensitization of facilities of North, West and south-west district regarding DAPCU Led Single Window Model on Social Protection during monthly review meetings. DAPCU Team North provided the information on various Social benefit schemes available in the district to facility staff and also suggested them to display the information of schemes in Counselling room. The facilities have displayed information of schemes in counselling room and generating demand during counselling.

During visit to facility it was ensured and checked by DAPCU team that information regarding social benefit schemes is displayed in the center or not.

To address problems faced by PLHIVs in accessing social benefit schemes and ensure that a greater number of PLHIVs are able to avail the schemes, DAPCU North has held meetings with Social Welfare Officer of North District. In the last District AIDS Prevent and Control Committee Meeting (DAPCC) chaired by the District Magistrate, the problems faced by PLHIVs, CABA and MARPs in availing social benefit schemes were raised by DAPCU North. The District Magistrate has assured that a separate officer will be deputed to process applications received from PLHIVs on priority basis.

Since the roll out of DLSWM, 555 applications were received through the Help Desks, of which 555 have received scheme benefits.